Frequently Asked Self Storage Questions

Self Storage is a relatively recent service industry in the UK, and as such many people have questions about what self storage is, and how it can benefit them.

Many of the most common questions are answered below. For any other questions, please contact us.

Self Storage centres have a selection of rooms of different sizes that you can hire, short or long term. You bring your goods or possessions to the storage centre, lock them in the room and come and go as you please during opening hours. You are the only key holder.

Self storage is a service that offers individual secure units for both personal and business customers. Each unit is individually alarmed and can only be accessed by you for total security and peace of mind.

You can store almost anything, unless its flammable, hazardous, illegal or perishable.

Our unit prices vary depending on the amount of space you need, so contact us today for a quote.

Our minimum rental term is one week with no current limit on a maximum term. Shorter term rentals may be possible through prior agreement. Contact us for details.

Our storage facility is based in Hetton le Hole, Sunderland. It is located just off the A19, and is easy to reach from Durham, Newcastle, and the North East.

Parkgate storage has been built with security as one of its main elements, with  pin entry system to individual alarmed rooms, CCTV operating internally and externally, fully monitored fire and intruder alarm systems.

Our normal opening hours are Monday to Friday 8-5.30pm, Saturday 8- 12.00pm  an arrangement will need to be set for you to access your storage unit on a Sunday  please give us a call on 0191 597 9737. We are more than happy to arrange alternative access in line with customer specific requirements.

Reservation is not necessary, but recommended if you are looking for a specific unit by size or location.

As soon as your ID is verified, our license agreement is signed and your initial payment has been taken, you can occupy your unit.

No all units are rented out under an approved License Agreement.

In order to protect your security deposit we require a minimum of 14 days notice.

Unfortunately we do not offer this service.

Our standard rental prices include up to £2,000 insurance cover - further insurance available from Parkgate Self Storage. This is subject to acceptance of a contents declaration and our terms and conditions.

We sell in store and online a comprehensive range of boxes and packaging materials, please enquire for further information.